Recipients of the Five-Star Rating
The exclusivity of the Five-Star Rating is highlighted by the fact that only six airlines in 2026 have achieved this benchmark of Airline Excellence in Onboard Passenger Amenities. This prestigious accolade is awarded based on independent passenger focus group feedback.
The world’s Five-Star Airlines are:
2025 – Saudia
Air India
2024 – Mir Amer Hussain – Head Inflight Product & IFEC, Simarpreet Kaur – Specialist Inflight Product, Rajesh Dogra – CCXO Customer Experience and Ground Handling, Gunny Wadhwa – Specialist Inflight Product, Daman Pathak – Head Food and Beverage.
Lufthansa
2024 – Birgit Frey, Senior Manager, Onboard Concept Design and Hospitality First Class – Lufthansa, Wolfgang Bucherl, Managing Director, skysupply GmbH , Andreas Lersch, Managing Director, skysupply GmbH.
United Airlines
2024 – Talia Cohen Sr. Analyst – Onboard Product & Retail, Aleksandra Mietus – Senior Manager of Onboard Product & Retail, Samantha (Sam) Roy Lead Analyst – Financial Planning and Analysis, Peter Wolkowski – Director of Onboard Products, Partnerships, and Inflight Entertainment.
Saudia
Qatar Airways
2024 – Simon Ward presenting the award from left to right Xia Cai Senior Vice President, Product Development and Design, Kristine Tan Manager, Product Design & Branding and Shane Mapitigama, Acting Manager, Equipment Development
Etihad Airways
2024 – Olga Gnezdilova – Manager Service Design Implementation, Nadeem Shaikh – Category Manager Procurement, Zulkiflie Jumaat – Senior Manager Guest Experience & Product Development, Graham Appel – Manager Inflight Product Development, Melinda Koncz – Senior Manager Service & Hospitality
Air Astana
2024 – Aigerim Zhambyl, Senior Manager Inflight Product, Dinara Sauketayeva, Manager Operational Procurement, Procurement: Procurement and Supply Department, Azhar Adil, Supervisor Onboard Equipment Inventory, Resource Planning Department, Zhamila Aitmukhambet, Senior Officer Operational Procurement, Procurement: Procurement and Supply Department