Recipients of the Five-Star Rating

The exclusivity of the Five-Star Rating is highlighted by the fact that only eight airlines have achieved this new benchmark of Airline Excellence in Onboard Passenger Amenities. This prestigious accolade is awarded based on independent passenger focus group feedback.

The world’s Five-Star Airlines are:

  • Air Astana
  • Etihad Airways
  • Qatar Airways
  • Saudia
  • United Airlines
  • Hawaiian Airlines
  • Lufthansa
  • Air India

Air India

Mir Amer Hussain – Head Inflight Product & IFEC, Simarpreet Kaur – Specialist Inflight Product, Rajesh Dogra – CCXO Customer Experience and Ground Handling, Gunny Wadhwa – Specialist Inflight Product, Daman Pathak – Head Food and Beverage.


United Airlines

Talia Cohen Sr. Analyst – Onboard Product & Retail, Aleksandra Mietus – Senior Manager of Onboard Product & Retail, Samantha (Sam) Roy Lead Analyst – Financial Planning and Analysis, Peter Wolkowski – Director of Onboard Products, Partnerships, and Inflight Entertainment.


Qatar Airways

Simon Ward presenting the award from left to right Xia Cai Senior Vice President, Product Development and Design, Kristine Tan Manager, Product Design & Branding and Shane Mapitigama, Acting Manager Equipment Development

Etihad Airways

Air Astana

Aigerim Zhambyl, Senior Manager Inflight Product, Dinara Sauketayeva, Manager Operational Procurement, Procurement: Procurement and Supply Department, Azhar Adil, Supervisor Onboard Equipment Inventory, Resource Planning Department, Zhamila Aitmukhambet, Senior officer operational procurement, Procurement: Procurement and Supply Department